Do you deliver some kind of services towards end-users or customers?
Do they request your services through different channels, such as mail, telephone calls, physical approach?
Do you have a hard time retreiving the status of specific requests?
Would you like to have a more structured way of delivering those services?
Mark Ventures offers Workflows, which support you structuring the handling of your deliveries.
All Workflows are triggered by an end-user who submits a form to document and describe what is requested.
Mark Ventures offers a range of workflows which are prepared for instant use in your organization.
The workflows are primarily tailored to address requirements within Service Management.
The Workflows run on the Skyspoc platform where you retreive your own tenant.
Once your tenant is created, you may create your own workflows or have pre-defined workflows cloned to your tenant.
Skyspoc hosts all kinds of workflows which have been tailored to reflect specific customer requirements.
The steps below will guide you towards an operational workflow.
Remember: All requestors submit requests to your workflows for free!